System Owner:

Purpose/Scope:
This system details how the guests are welcomed by our Parking Lot Attendants from the second they pull onto our property until they walk in our front doors.

Procedure:

• Must be at church one hour before service starts .
• Receive/review your assignment
• Get ready any of the supplies needed which will be in the F.I.T. cabinet in the bookstore.
• Make yourself very familiar with the ebulletin events (Flow Page).
• Pray together with the First Impressions Team.
  Be at your post 40 minutes before service
  When at your posts be focused on why you’re there, be extremely aware of all guests and their needs, and welcome the church members.
• Attendants are the first people the guests see. (Be friendly and outgoing).
• Check the weather and come prepared. (People believe you really care when you are out in extreme temperatures).
• After prayer, the attendants will receive a two way radio, a parking vest, and an umbrella or other necessary equipment.
• First Parking Attendant needs to be 4 to 10 feet from initial entrance.
• First Parking Attendant introduces himself, gets the guests names, and informs them of the first time guests parking spaces. - Direct them to the spaces.
• First Parking Attendant passes along the names to the second parking attendant.
• Second Parking Attendant uses cones to protect guest parking spaces.
• Second Parking Attendant waits until they open the door, then greets them by name as they get out of the car and welcomes them to theCrossroads.

Acknowledge 
This system has been reviewed with me and I have had an opportunity to ask questions and discuss pertinent details. I understand my role on the team.